Returns & Refund Policy
Last updated: June 2026
✅
We offer a 7-day hassle-free return policy. Your satisfaction is our priority.
📋 Return Eligibility
You can return a product within 7 days of delivery if:
- The product is damaged or defective
- You received the wrong product
- The product does not match the description
- Quality is not as expected
❌ Non-Returnable Items
- Products that have been used or consumed
- Items returned after 7 days of delivery
- Perishable products that have been opened
📝 How to Return
- Contact us within 7 days via WhatsApp or email
- Share photos of the product and packaging
- Our team will review and approve the return
- Ship the product back (or we arrange pickup)
- Refund processed within 3-5 business days
💰 Refunds
Refunds are credited to your original payment method within 3-5 business days. For COD orders, refunds are made via JazzCash or EasyPaisa.
🚚 Return Shipping
- Damaged / Wrong product: We cover return shipping cost
- Other reasons: Customer pays return shipping